User Productivity Kit (UPK)

Oracle User Productivity Kit

  • Provides end to end support throughout the project lifecycle.
  • Creates documentation, simulations, and live-application performance support.
  • Measures end user competency to ensure organizational readiness.
  • Accelerates time to deployment with pre-built content for Oracle applications.
  • Supports Oracle, SAP, and Microsoft as well as all other enterprise applications.

The User Productivity Kit (UPK) is a comprehensive, cost-effective, customizable solution that helps your organization quickly create the critical documentation, training, and support materials needed to drive project team and user productivity throughout the lifecycle of your software. The User Productivity Kit provides system process documentation, user acceptance test scripts, comprehensive instructor led training materials, web-based training materials, role-based performance support and complete documentation. Also provided is the UPK Developer, which serves as a single source development and customization tool to enable rapid content creation and customization.

The User Productivity Kit delivers:

  • Business process documentation for fit-gap analysis - providing time and cost savings that jump-start your implementation or upgrade.
     
  • User Acceptance test scripts to help test applications prior to go-live.
     
  • State-of-the-art instructional design tools to rapidly build and tailor documentation, instructor-led training materials, web-based training to fit organizational needs
     
  • Live-application performance support with transactional and procedural information to maximize user efficiency.

Other links:

http://isdportal.oracle.com/sfdemo/SF_UPK/user2010/110105-djudd-567932745/toc0.html
http://isdportal.oracle.com/sfdemo/SF_UPK/user2009/091223-ptong-412488423/Build_Content_Demo/index.html


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